Upon joining, you will receive two separate emails:
One email with your username
A second email with a temporary password and a link to create your account
⚠️ Please note: The account setup link is time-sensitive and expires after 24 hours.
If your link expires, simply select “Forgot Password” on the login page to generate a new setup link. Be sure to follow all instructions provided in the emails.
If you are not the primary member on the account, you will need to:
Use your keycard number as your username
Select “Forgot Password” on the login page to generate a setup link
Our Member Self-Service Portal makes it easy to manage many aspects of your MHAC account anytime, anywhere.
Through the portal, you can:
Update billing information and make payments
Update personal contact details
View and print account activity and check-ins
And more!
To freeze, cancel, or request other membership changes, please complete the Member Account Services Form. These actions cannot be completed through the online portal.
